Customer Service
At LCT Customer Service is an integral part of our business. With headquarters and warehouse in the USA, a privately owned factory, sales offices around the world, more than 5000 authorized service centers in the United States and South America and a global supply base, LCT has access to the best global resources to ensure the ultimate in quality and customer service.
"LCT personnel are easy to deal with and are attentive to customer needs. In addition to the reliability of the engines, I also appreciate their web-based warranty claim system where I can get parts sent to me immediately if needed."
- Jack Woodruff, Immediate Past President of the Outdoor Power Equipment Aftermarket Association (OPEAA) and President of Battery & Electric Co., Inc. in Greenville, SC.
After Sales Service
LCT utilizes a state of the art web based system that is used by its extensive service center network to file warranty claims and to expedite after the sale service to the end customer. Warranty claims are submitted real time and approved immediately. Parts are shipped within 24 hours of the claim submittal.
Complete Access of LCT's Professional Services
LCT customers have complete access to LCT's expertise including:
- • Engineering Application Development
- • Marketing Support and Private Labeling
- • State of the art Warranty and Non-Conforming Systems
- • Additional Support Based Upon Individual Customer Needs - Please Contact Us!